At Faeriesty, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-10 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 2-5 business days to process your order.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
If items are prepared in 24 hours in your order, then we can ship it in one day.
Due to COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
Shipment takes approximately 3 to 7 business days.
Once your order is shipped out, an email notification with an e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
Shipping is not available for P.O. Boxes and APO/FPO addresses.
We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses.
If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.
Due to the pandemic, we can't guarantee the deliver period, delivery maybe extend. We will update the shipping information to your email.