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Step in to the spotlight with this sweetheart neckline off shoulder high slit dress. With its flattering fit and luxurious fabric, it will be sure to make a statement.
Method
|
Orders Less Than $89
|
Orders Over
$89
|
Shipping Time*
|
Standard Shipping
|
$9.99
|
FREE
|
8-15 Business Days
|
Express Shipping | $21.99 | $12.99 | 5-10 Business Days |
Country
|
Method (Shipping Time*)
|
Orders Less Than $89
|
Orders Over $89
|
Canada |
Standard Shipping (8 - 15 Business Days*) | $9.99 | FREE |
Express Shipping (5 - 10 Business Days*) | $23.99 | $12.99 | |
Australia | Standard Shipping (8 - 15 Business Days*) | $10.99 | FREE |
Express Shipping (5 - 10 Business Days*) | $24.99 | $13.99 | |
Europe Country | Standard Shipping (10 - 15 Business Days*) | $9.99 | FREE |
Express Shipping (5 - 10 Business Days*) | $22.99 | $12.99 | |
Other Countries | Standard Shipping (15 - 25 Business Days*) | 10.99 | FREE |
Express Shipping (5 - 10 Business Days*) | 23.99 | $13.99 |
At Faeriesty, we value every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Customers will receive the order within 3-8 business days from the date of purchase. Business days do not include Saturdays, Sundays, or US Holidays.
Due to COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
1. If you're not satisfied with the items you received. Customers can contact us within 30 days from the date of receiving item(s) except the Non-Returnable items. If you have received defective, damaged or incorrect product, please contact customer service immediately with proof of pictures.
2. We DO NOT provide return labels and customers are responsible for covering shipping costs to return.
Can I cancel or edit my order?
1. We DO NOT allow order cancellations or order edits including address changes once order has been placed. No exceptions!
2. We are unable to make any changes to orders once dispatched from our warehouse. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
Can I exchange my order?
1. We DO NOT offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy and repurchasing any available item(s) on our site with your store credit.
2. Original Shipping costs are not included in the store credit. If you having trouble to redeem your store credit. Please contact customer service email to obtain store credit redeem instruction.
Refunds
We ONLY offer store credit for all returned items. You will receive your store credit via email. We DO NOT issue refunds to original method of payment. Shipping costs are not included in the store credit and will not be refunded. Once your return has been delivered to Faeriesty, please allow 1-2 business days for your return to be processed and receive your store credit.
Important Notice:
1. We are NOT responsible for any delays due to local disruptions. We are NOT responsible for LOST, DAMAGED or STOLEN PACKAGES, if your package show "Delivered" in tracking system. Please contact your local post office or report to local authority for illegal activities.
2. Return items must be unworn, show no signs of wear, free of stains with original tags, and original packaging. Failure to do so, $5 restocking fee will be deducted from your store credits.
3. Faeriesty is NOT liable for any return packages that may become LOST or STOLEN in transit. Please keep your proof of postage as you own record when shipping back your returns.
If your package return to sender
This may happen when:
Returned-to-Sender or Refused packages will be restocked and customer will be issued store credit exclude the original shipping fee.
Please email service@faeriesty.com to start your return process